Tickets and family over


I plan to start the ticket system because my 3.5 yo son is getting out of hand: back talk, telling me "I don't want to", not doing what I say right away... My question is: when he is grounded to his room and family comes over, they alway want to see the kids and they get overly excited too, what should I do? Keep in mind that this particular family members are very "psychologically correct" and I even have a sister in law that cries (literally) when my son cries because he doesn't get his way. Sometimes it gets to be aggravating! How should I handdle this?

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